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Accessibility Statement for Man with Van St Lukes

Man with Van St Lukes is committed to providing an accessible and user-friendly online experience for all customers, including disabled users and those who rely on assistive technologies. This Accessibility Statement explains the steps we take to support accessibility, the standards we aim to meet, and how you can contact us with any accessibility requests, questions, or feedback about our Man with Van services in the St Lukes area.

Our Accessibility Commitment

Our goal is for people of all abilities to be able to research, book, and manage Man with Van St Lukes services without facing digital barriers. We aim to make content about local moves, collections, and deliveries readable, understandable, and easy to navigate, regardless of your device, browser, or assistive technology.

We are working to align our website with the Web Content Accessibility Guidelines version 2.1 Level AA. These guidelines are internationally recognised standards that describe how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

WCAG 2.1 AA Compliance

We are continually reviewing our website against WCAG 2.1 AA success criteria. Our aim is that key pages about our accessible Man with Van St Lukes services meet or exceed these requirements. This includes ensuring content is:

Perceivable, so information is presented in ways users can see or hear; Operable, so all functions can be used with a range of inputs; Understandable, so content and controls are clear and predictable; Robust, so the site works reliably with current and future assistive technologies.

Although we strive for WCAG 2.1 AA compliance across our site, there may be areas that still require improvement. We welcome your feedback so we can prioritise enhancements that matter most to our users in St Lukes and beyond.

Screen Reader Support

Our website is designed to support visitors who use screen readers and other assistive technologies to access information about Man with Van St Lukes. We aim to use clear headings, descriptive page titles, and meaningful labels for buttons and controls. Where possible, images that convey important information are given alternative text so that screen reader users can understand the same content as sighted users.

We also work to ensure that content is presented in a logical reading order, so that details about our St Lukes man with van services can be followed step by step using text-to-speech or braille displays.

Keyboard Navigation

We aim for all essential actions on our site to be usable via keyboard alone, without requiring a mouse or touch input. This helps users who rely on keyboard navigation, switch devices, or alternative input methods to explore our Man with Van St Lukes information with confidence.

We work to ensure that:

The focus indicator is visible when moving through links and form fields; Navigation follows a logical order; Forms can be completed and submitted using the keyboard; Interactive elements can be accessed and activated without a mouse.

Ongoing Improvements and Testing

Accessibility is an ongoing process. As we update information about our accessible Man with Van St Lukes services, we also review page structure, colour contrast, text size, and interactive elements. We aim to test pages using a range of devices and assistive technologies so that we can identify and fix issues that may affect real users.

Contact for Accessibility Requests

If you experience any barriers while using our website, or if you have difficulty accessing information about Man with Van St Lukes services, we want to hear from you. Your feedback helps us improve our online experience for everyone.

You can contact us to:

Request information in an alternative format; Report an accessibility problem or broken feature; Ask questions about how to use our site with assistive technology; Share suggestions for improving accessibility for customers in St Lukes and surrounding areas.

Please use the contact details provided on our main contact page to get in touch with the team. When you contact us about an accessibility issue, include as much detail as you can, such as the page you were visiting, the type of device and browser you were using, and any assistive technologies involved. We will review your request and aim to respond within a reasonable time frame.

Accessibility Statement Review

This Accessibility Statement will be reviewed and updated periodically to reflect ongoing improvements, new accessibility features, and any changes in relevant standards or regulations. Our intention is to ensure that everyone in the St Lukes area can access clear information about our Man with Van services, regardless of ability.




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Service areas:

St Luke’s, Clerkenwell, Finsbury, Barbican, Hatton Garden, Guildhall, St Luke's, Bunhill Fields, Kings Cross, Aldgate, De Beauvoir Town, St Paul's, Barnsbury, Canonbury, St Luke's, Pentonville, Temple, Rotherhithe, Spitalfields, Shoreditch, Farringdon, South Bank, Vauxhall, Bermondsey, Surrey Quays, Highbury Fields, Bankside, Whitechapel, Bishopsgate, Shadwell, Stepney, Portsoken, Mile End, Brick Lane, EC1,  EC1N, EC1M, EC1V, EC1Y, EC1R, N1C, N5, SE1, EC2Y, EC4A, EC4M, EC2V, EC1Y, WC1X, EC1A, EC2A, EC4Y, EC2R


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